SenderID (Alpha Tag)

What is a SenderID (Alpha Tag)?

SenderIDs, also known as "Alpha Tagging" is when notifications to Mobile numbers come from a customised Alpha Numeric (Word/name) Label in place of a mobile number. Alpha Tagging notifications with your organisation’s name provides added confidence to recipients as they will instantly know who the notification is coming from.

Can I setup an Alpha Tag for my company?

This feature is not available for every country and many Telecommunication Regulators now require pre registration and approval before SenderIDs (Alpha Tags) may be used. 

Please contact your Customer Success Manager Or submit a request below to confirm registration requirements for destinations you wish to use a SenderID (Alpha Tag) for.

Will a SenderID (Alpha Tag) change how I send iluminr communications?

Please note, that due to the way mobile networks offer custom SenderID services, this label cannot be applied to Open Reply Broadcast Notifications.

In this case, iluminr will inform the users in platform at the time of sending if your Alpha Tagged notification is available or it will be sent from a Local Mobile number.

How do I setup a SenderID (Alpha Tag) for my company?

Should you wish to register for an alpha tag label please complete the following form

iluminr Alpha Tag Registration.

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