How to work information, tasks, playbooks, comms and impact from one screen during a live event, as an Admin User, Facilitator or responder.
Prefer to watch? Here's the whole tour in a few minutes
The Event Room has been rebuilt. It carries considerably more depth beneath a simpler surface — the same response, with far less hunting for where something lives.
How do I turn it on?
The event dashboard is unchanged, with impact cards showing the severity and escalation level of each event. Opening an event still takes you to the classic Event Room by default, so teams already trained on it carry on exactly as before.
When you are ready to move, select Try new workspace. You can switch back to the classic view at any time — including part-way through an event, since it is the same underlying event either way.
What is in the header?
The event heading and description are editable directly — no separate settings screen.
Alongside them the header tells you:
- When the event was opened, and who opened it
- The current impact assessment and escalation level
- How long the event has been active
Inviting people. Participants are invited through team activation, sent by email, SMS or whichever channels your organisation has configured. Once an activation goes out, the activated participants appear in the event room and can be notified directly, with recipients populated for you.
Impacted sites are added and managed from here too, and an event can carry several locations.
Response actions sit in the header for fast access: activate teams, activate playbooks, and notify contacts. You can also toggle notifications on so assignees are alerted whenever a new task is assigned to them.
What is iluminr Intelligence?
An AI-generated summary of the event, sitting near the top of the room. It reads what has already been captured — the information and task boards, playbooks and impact assessments — and writes a quick overview of where the event stands. It also surfaces what is active, overdue, unassigned and completed at a glance.
iluminr Intelligence is only available where AI insights are enabled for your organisation. If you do not see it, speak to your Customer Success contact.
The same AI layer produces audience-specific situation briefs — see AI in the event room.
The information and task board
The biggest upgrade. Information board items sit together in one clean, streamlined view.
For each item you can:
- Link items to each other
- Add notes
- Assign an impact
- Classify the entry as a fact, assumption, issue, decision or obligation
Tasks complete quickly — either in a single action, or by updating the progress status directly. Active playbook tasks appear here too, and can be assigned, reprioritised and completed the same way, so you are not moving between boards to work one response.
Finding things: filtering, sorting and grouping
Filter on several attributes at once.
Sort by attributes such as due date, title or status.
Group the list whichever way suits how your team is working:
- By source — information board, event, task, playbook
- By status
- By assignee
- Or leave it flat as a single unsorted list
Impact assessment
Impact now sits in its own timeline, showing every assessment completed over the course of the event.
Reassessing takes a moment. Each update adds a new entry to the timeline and refreshes the current rating shown at the top of the event room — so the header always reads true, and the history of how the event developed is preserved rather than overwritten.
Playbooks
Playbooks have a dedicated tab, where outstanding playbook items can be accessed, activated, assigned and filtered.
More than one playbook can run at once — a communications playbook alongside a crisis management playbook, for instance — and both are managed side by side.
Comms
Communications appear directly in the event room, with a summary of anything sent for that event and a link through to the full detail in the communications section.
Resources
Resources replaces the previous document section. Files can be uploaded specifically for the event, or pulled directly from the central library, with existing permission controls carried through.
Learning loops can be created or activated from the event room as well, using an existing template or a new one — useful for an after-action review. Links and references remain available as before.
Sharing, privacy and export
Share a dashboard with anyone using the existing share function. The link can be set to expire.
Mark an event private to restrict access to invited participants only.
Export the event room as a fully branded report in Word, PDF, Excel or CSV — see How do I export an event room report?
Do I have to move?
No. The classic Event Room remains available at any time, and switching is reversible. Nothing about your event data depends on which view you use.
Where to go next
- Produce the record → How do I export an event room report?
- Let AI write it up → AI in the event room