--- title: Get to know Voice Call communications description: Learn how to send Voice Call (text to voice) communications from iluminr --- [Skip to content](https://help.iluminr.io/knowledge/get-to-know-voice-call#main-content) English Show submenu for translations ![iluminr logo](https://help.iluminr.io/hs-fs/hubfs/iluminr%20logo.png?width=227&height=48&name=iluminr%20logo.png) Open main navigation Close main navigation - English Show submenu for translations - [Log in to iluminr](https://login.catalysttech.co/) [Log in to iluminr](https://login.catalysttech.co/) iluminr Knowledge Base - There are no suggestions because the search field is empty. 1. [Knowledge base](https://help.iluminr.io/knowledge?hsLang=en) 2. [iluminr for Response and Communications](https://help.iluminr.io/knowledge/iluminr-for-response-and-communications?hsLang=en) 3. [Communications](https://help.iluminr.io/knowledge/iluminr-for-response-and-communications?hsLang=en#communications) # Get to know Voice Call communications ## An additional channel that is available for notifications which will convert your written message to a Voice Call The iluminr voice call channel provides an additional way for you to deliver your notifications to recipients via a phone call and the content of your message will be read out to them. - [How can I send a Text-to-Speech message?](https://help.iluminr.io/knowledge/get-to-know-voice-call#how-to-send-text-to-speech) - [What will be converted to Speech?](https://help.iluminr.io/knowledge/get-to-know-voice-call#what-is-converted-tts) - [Call status](https://help.iluminr.io/knowledge/get-to-know-voice-call#CallStatus) - [Important considerations](https://help.iluminr.io/knowledge/get-to-know-voice-call#important-considerations) --- ### How can I send a Voice Call message? Voice Call communications are only available for the message type **Open Reply Broadcast** message. Message Type Broadcast, Response Required set to Y (yes)  ![](https://help.iluminr.io/hs-fs/hubfs/image-png-May-14-2025-12-23-56-8308-AM.png?width=412&height=601&name=image-png-May-14-2025-12-23-56-8308-AM.png) Voice Call will now be available to select when confirming Channels of delivery in your new notification. ![](https://help.iluminr.io/hs-fs/hubfs/image-png-May-14-2025-12-27-50-0718-AM.png?width=402&height=300&name=image-png-May-14-2025-12-27-50-0718-AM.png)   **NOTE**: Voice Call will not be available to select for other Communication Types (Poll, Activate Teams etc) ### What will be converted to Speech The content in the Message Body will be converted from Text To Speech and will be read out to your recipient when they answer the call (or left as a voicemail) In the Incident Update notification above, the recipient would receive the below in their voice call: *"Please be aware of an incident in progress at the Central Office. Adhere to instructions from emergency personnel. Thank you"* ### Call Status When a call is successfully attempted it will be reported in the communications dashboard as "Called" ![](https://help.iluminr.io/hs-fs/hubfs/image-png-May-14-2025-12-45-19-3569-AM.png?width=72&height=25&name=image-png-May-14-2025-12-45-19-3569-AM.png) ***Please note:*** this is not a confirmation the recipient has answered, however that the call was successfully attempted. ### Important considerations **Language** Currently iluminr's Voice Call capability supports English Text - to - Speech. **Phone Numbers** Outbound numbers are linked to hosting location US: +16604934452 EU: +441678449302 AU: +61290984254 These numbers can be saved as a contact to facilitate custom notification settings e.g.  break through do not disturb etc.  **Fees:** Phone calls will incur additional charges beyond your iluminr plan. Each call is billed in one-minute increments, with costs calculated based on the number of recipients. For instance, if a voice call takes 15 seconds to complete and is sent to 10 recipients, the total charge will be for 10 minutes. Please note that the per-minute rates differ depending on the destination country of your recipients' phone numbers.   | **Destination Country** | **Rate per minute ($US Dollars)** | | --- | --- | | Australia | 0.07 | | Austria | 0.29 | | Bahamas | 0.30 | | Belgium | 0.56 | | Brazil | 0.04 | | Canada | 0.01 | | Canada Northwest Territories | 0.20 | | China | 0.12 | | Czech Republic | 0.15 | | Egypt | 0.21 | | France | 0.49 | | Germany | 0.39 | | Hong Kong, China | 0.09 | | India | 0.04 | | Indonesia | 0.87 | | Italy | 0.35 | | Japan | 0.15 | | Malaysia | 0.05 | | New Zealand | 0.10 | | Norway | 0.07 | | Phillipines | 0.26 | | Qatar | 0.34 | | Singapore | 0.06 | | South Africa | 0.28 | | South Korea, Republic of | 0.06 | | Spain | 0.54 | | Switzerland | 0.59 | | UAE | 0.29 | | United Kingdom | 0.64 | | USA | 0.01 | | USA-Alaska | 0.04 |     - [iluminr for Response and Communications](https://help.iluminr.io/knowledge/iluminr-for-response-and-communications?hsLang=en#main-content) - [Get Started with Using iluminr](https://help.iluminr.io/knowledge/iluminr-for-response-and-communications?hsLang=en#get-started-with-using-iluminr) - [Communications](https://help.iluminr.io/knowledge/iluminr-for-response-and-communications?hsLang=en#communications) - [Critical Event Management](https://help.iluminr.io/knowledge/iluminr-for-response-and-communications?hsLang=en#critical-event-management) - [Training Options](https://help.iluminr.io/knowledge/iluminr-for-response-and-communications?hsLang=en#training-options) - [iluminr for Admin Users](https://help.iluminr.io/knowledge/iluminr-for-admin-users?hsLang=en#main-content) - [Get started with managing iluminr](https://help.iluminr.io/knowledge/iluminr-for-admin-users?hsLang=en#get-started-with-managing-iluminr) - [Integrations](https://help.iluminr.io/knowledge/iluminr-for-admin-users?hsLang=en#integrations) - [People and Permission Management](https://help.iluminr.io/knowledge/iluminr-for-admin-users?hsLang=en#people-and-permission-management) - [Event Room Management](https://help.iluminr.io/knowledge/iluminr-for-admin-users?hsLang=en#event-room-management) - [Alert Automations](https://help.iluminr.io/knowledge/iluminr-for-admin-users?hsLang=en#alert-automations) - [Troubleshooting](https://help.iluminr.io/knowledge/troubleshooting?hsLang=en) - [Manage Microsimulations](https://help.iluminr.io/knowledge/manage-microsimulations?hsLang=en#main-content) - [START HERE](https://help.iluminr.io/knowledge/manage-microsimulations?hsLang=en#start-here) - [Multiplayer Content Management](https://help.iluminr.io/knowledge/manage-microsimulations?hsLang=en#multiplayer-content-management) - [Single Player Content Management](https://help.iluminr.io/knowledge/manage-microsimulations?hsLang=en#single-player-content-management) - [Learnspace for Single Player Microsimulations](https://help.iluminr.io/knowledge/manage-microsimulations?hsLang=en#learnspace-for-single-player-microsimulations) - [Deploying Microsimulations](https://help.iluminr.io/knowledge/manage-microsimulations?hsLang=en#deploying-microsimulations) - [Microsimulation Insights (reporting)](https://help.iluminr.io/knowledge/manage-microsimulations?hsLang=en#microsimulation-insights-reporting) - [Participate in Microsimulations](https://help.iluminr.io/knowledge/participate-in-microsimulations?hsLang=en#main-content) - [Participate in Single Player Microsimulations](https://help.iluminr.io/knowledge/participate-in-microsimulations?hsLang=en#participate-in-single-player-microsimulations) - [Participate in Multiplayer Microsimulations](https://help.iluminr.io/knowledge/participate-in-microsimulations?hsLang=en#participate-in-multiplayer-microsimulations) [![Chill listening crop-3](https://help.iluminr.io/hs-fs/hubfs/iluminr_logo.png?width=111&height=24&name=iluminr_logo.png "Chill listening crop-3")](https://iluminr.io?hsLang=en) [iluminr](https://iluminr.io/?hsLang=en) - [Submit a Support Ticket](https://iluminr.io/resource-centre/support-ticket/?hsLang=en) - [Terms of Use](https://iluminr.io/terms-of-use/?hsLang=en) - [Privacy Policy](https://iluminr.io/privacy-policy/?hsLang=en) Copyright © 2025, iluminr