---
title: How do I enable iluminr Two-Factor Authentication (2FA)?
description: This guide will take you through how to set up Two-Factor Authentication (2FA) for your iluminr user account.
---

[Skip to content](https://help.iluminr.io/knowledge/how-do-i-enable-2fa#main-content)

English

Show submenu for translations

![iluminr logo](https://help.iluminr.io/hs-fs/hubfs/iluminr%20logo.png?width=227&height=48&name=iluminr%20logo.png)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- [Log in to iluminr](https://login.catalysttech.co/)

[Log in to iluminr](https://login.catalysttech.co/)

 iluminr Knowledge Base

- There are no suggestions because the search field is empty.

1. [Knowledge base](https://help.iluminr.io/knowledge?hsLang=en)
2. [iluminr for Response and Communications](https://help.iluminr.io/knowledge/iluminr-for-response-and-communications?hsLang=en)
3. [Get Started with Using iluminr](https://help.iluminr.io/knowledge/iluminr-for-response-and-communications?hsLang=en#get-started-with-using-iluminr)

# How do I enable iluminr Two-Factor Authentication (2FA)?

## This guide will take you through how to set up Two-Factor Authentication (2FA) for your iluminr user account.

iluminr Two-Factor Authentication (2FA) adds an additional layer of security to your account. When 2FA is enabled for your account, each time you log in you will be required to enter a one time pin (OTP) from your Authentication app.

---

### Before you start

1. You will need to have your iluminr account details
2. Your selected **Authentication App**, such as:
   
   Google Authenticator ([Android](https://play.google.com/store/apps/details?id=com.google.android.apps.authenticator2&hl=en_AU&gl=US), [Apple](https://apps.apple.com/au/app/google-authenticator/id388497605))

   [Microsoft Authenticator](https://www.microsoft.com/en-us/security/mobile-authenticator-app)

---

### How do I enable iluminr 2FA?

1. [Visit the iluminr website for your region](https://help.iluminr.io/knowledge/how-do-i-access-iluminr?hsLang=en)
2. Log in with your iluminr credentials.
3. Click your **profile image** and select **Profile**.
4. At the bottom of the page, select the Two-Factor Authentication checkbox
5. Log out of iluminr
6. Log back into iluminr
7. **Have your authenticator app ready** - and select Add New (or add new account, depending on the authenticator app you are using)
8. Scan the QR code presented by iluminr after you log in with your Authenticator app
9. Enter the unique code from your Authenticator App

---

***Congratulations, you now have 2FA enabled!***

Each time you log into iluminr from now on you will be required to enter the unique code from your authenticator app.

---

**Need more assistance?** [Submit a support ticket](https://iluminr.io/resource-centre/support-ticket/?hsLang=en)

- [iluminr for Response and Communications](https://help.iluminr.io/knowledge/iluminr-for-response-and-communications?hsLang=en#main-content)

    - [Get Started with Using iluminr](https://help.iluminr.io/knowledge/iluminr-for-response-and-communications?hsLang=en#get-started-with-using-iluminr)
    - [Communications](https://help.iluminr.io/knowledge/iluminr-for-response-and-communications?hsLang=en#communications)
    - [Critical Event Management](https://help.iluminr.io/knowledge/iluminr-for-response-and-communications?hsLang=en#critical-event-management)
    - [Training Options](https://help.iluminr.io/knowledge/iluminr-for-response-and-communications?hsLang=en#training-options)
- [iluminr for Admin Users](https://help.iluminr.io/knowledge/iluminr-for-admin-users?hsLang=en#main-content)

    - [Get started with managing iluminr](https://help.iluminr.io/knowledge/iluminr-for-admin-users?hsLang=en#get-started-with-managing-iluminr)
    - [Integrations](https://help.iluminr.io/knowledge/iluminr-for-admin-users?hsLang=en#integrations)
    - [People and Permission Management](https://help.iluminr.io/knowledge/iluminr-for-admin-users?hsLang=en#people-and-permission-management)
    - [Event Room Management](https://help.iluminr.io/knowledge/iluminr-for-admin-users?hsLang=en#event-room-management)
    - [Alert Automations](https://help.iluminr.io/knowledge/iluminr-for-admin-users?hsLang=en#alert-automations)
- [Troubleshooting](https://help.iluminr.io/knowledge/troubleshooting?hsLang=en)
- [Manage Microsimulations](https://help.iluminr.io/knowledge/manage-microsimulations?hsLang=en#main-content)

    - [START HERE](https://help.iluminr.io/knowledge/manage-microsimulations?hsLang=en#start-here)
    - [Multiplayer Content Management](https://help.iluminr.io/knowledge/manage-microsimulations?hsLang=en#multiplayer-content-management)
    - [Single Player Content Management](https://help.iluminr.io/knowledge/manage-microsimulations?hsLang=en#single-player-content-management)
    - [Learnspace for Single Player Microsimulations](https://help.iluminr.io/knowledge/manage-microsimulations?hsLang=en#learnspace-for-single-player-microsimulations)
    - [Deploying Microsimulations](https://help.iluminr.io/knowledge/manage-microsimulations?hsLang=en#deploying-microsimulations)
    - [Microsimulation Insights (reporting)](https://help.iluminr.io/knowledge/manage-microsimulations?hsLang=en#microsimulation-insights-reporting)
- [Participate in Microsimulations](https://help.iluminr.io/knowledge/participate-in-microsimulations?hsLang=en#main-content)

    - [Participate in Single Player Microsimulations](https://help.iluminr.io/knowledge/participate-in-microsimulations?hsLang=en#participate-in-single-player-microsimulations)
    - [Participate in Multiplayer Microsimulations](https://help.iluminr.io/knowledge/participate-in-microsimulations?hsLang=en#participate-in-multiplayer-microsimulations)

[![Chill listening crop-3](https://help.iluminr.io/hs-fs/hubfs/iluminr_logo.png?width=111&height=24&name=iluminr_logo.png "Chill listening crop-3")](https://iluminr.io?hsLang=en)

[iluminr](https://iluminr.io/?hsLang=en) - [Submit a Support Ticket](https://iluminr.io/resource-centre/support-ticket/?hsLang=en) - [Terms of Use](https://iluminr.io/terms-of-use/?hsLang=en) - [Privacy Policy](https://iluminr.io/privacy-policy/?hsLang=en)

<https://www.linkedin.com/company/iluminr/>

Copyright © 2025, iluminr