--- title: How do I deactivate, edit or delete a Communication Template? description: Learn how to manage communications (message) templates in iluminr --- [Skip to content](https://help.iluminr.io/knowledge/managing-communication-templates#main-content) English Show submenu for translations ![iluminr logo](https://help.iluminr.io/hs-fs/hubfs/iluminr%20logo.png?width=227&height=48&name=iluminr%20logo.png) Open main navigation Close main navigation - English Show submenu for translations - [Log in to iluminr](https://login.catalysttech.co/) [Log in to iluminr](https://login.catalysttech.co/) iluminr Knowledge Base - There are no suggestions because the search field is empty. 1. [Knowledge base](https://help.iluminr.io/knowledge?hsLang=en) 2. [iluminr for Response and Communications](https://help.iluminr.io/knowledge/iluminr-for-response-and-communications?hsLang=en) 3. [Communications](https://help.iluminr.io/knowledge/iluminr-for-response-and-communications?hsLang=en#communications) # How do I deactivate, edit or delete a Communication Template? ## Learn how to manage communications (message) templates in iluminr This capability is only available to **iluminr Admin Users**. ### Managing communication templates in iluminr For each communication template, you can: - **Deactivate** the message template, meaning other users will not be able to access this from the notify contacts panel. - **Edit** any detail of the message template. - **Delete** the message template if it no longer required. --- ### To deactivate, edit or delete a Communication Template: 1. [Visit the iluminr website for your region](https://help.iluminr.io/knowledge/how-do-i-access-iluminr?hsLang=en) 2. Log in with your iluminr credentials. 3. In the menu, select **Templates**. 4. Click **Communications**. ![](https://help.iluminr.io/hs-fs/hubfs/image-png-Sep-21-2026-11-38-34-0120-PM.png?width=972&height=433&name=image-png-Sep-21-2026-11-38-34-0120-PM.png) 1. The Templates library will display currently available communication templates, displayed as individual cards. Learn more at ***[Get to know Communications Templates](https://5853449.hs-sites.com/knowledge/how-do-i-deactivate-edit-or-delete-a-communication-template-iluminr-help-center?hsLang=en)****.* 2. Click on the **three dots** in the top right-hand corner of the template card. 3. Select either **deactive**, **edit** or **delete** as desired. [![](https://help.iluminr.io/hubfs/Knowledge%20Base%20Import/catalyst-technologies.intercom-attachments-1.comio361647964220e14b85ce013b0c903a23fimage-png-Apr-14-2021-01-20-09-07-AM.png)](https://catalyst-technologies.intercom-attachments-1.com/i/o/361647964/220e14b85ce013b0c903a23f/image-png-Apr-14-2021-01-20-09-07-AM.png) --- ### Related Articles: - [Get to know Communications](https://help.iluminr.io/knowledge/sending-communications?hsLang=en) - [How do I create a new message and notify contacts?](https://help.iluminr.io/knowledge/how-do-i-create-a-new-message-and-notify-contacts?hsLang=en) - [How do I import Contacts in to Contact Groups?](https://help.iluminr.io/knowledge/how-do-i-import-contacts-into-contact-groups?hsLang=en) **Need more assistance?** [Submit a support ticket](https://iluminr.io/resource-centre/support-ticket/?hsLang=en)     - [iluminr for Response and Communications](https://help.iluminr.io/knowledge/iluminr-for-response-and-communications?hsLang=en#main-content) - [Get Started with Using iluminr](https://help.iluminr.io/knowledge/iluminr-for-response-and-communications?hsLang=en#get-started-with-using-iluminr) - [Communications](https://help.iluminr.io/knowledge/iluminr-for-response-and-communications?hsLang=en#communications) - [Critical Event Management](https://help.iluminr.io/knowledge/iluminr-for-response-and-communications?hsLang=en#critical-event-management) - [Training Options](https://help.iluminr.io/knowledge/iluminr-for-response-and-communications?hsLang=en#training-options) - [iluminr for Admin Users](https://help.iluminr.io/knowledge/iluminr-for-admin-users?hsLang=en#main-content) - [Get started with managing iluminr](https://help.iluminr.io/knowledge/iluminr-for-admin-users?hsLang=en#get-started-with-managing-iluminr) - [Integrations](https://help.iluminr.io/knowledge/iluminr-for-admin-users?hsLang=en#integrations) - [People and Permission Management](https://help.iluminr.io/knowledge/iluminr-for-admin-users?hsLang=en#people-and-permission-management) - [Event Room Management](https://help.iluminr.io/knowledge/iluminr-for-admin-users?hsLang=en#event-room-management) - [Alert Automations](https://help.iluminr.io/knowledge/iluminr-for-admin-users?hsLang=en#alert-automations) - [Troubleshooting](https://help.iluminr.io/knowledge/troubleshooting?hsLang=en) - [Manage Microsimulations](https://help.iluminr.io/knowledge/manage-microsimulations?hsLang=en#main-content) - [START HERE](https://help.iluminr.io/knowledge/manage-microsimulations?hsLang=en#start-here) - [Multiplayer Content Management](https://help.iluminr.io/knowledge/manage-microsimulations?hsLang=en#multiplayer-content-management) - [Single Player Content Management](https://help.iluminr.io/knowledge/manage-microsimulations?hsLang=en#single-player-content-management) - [Learnspace for Single Player Microsimulations](https://help.iluminr.io/knowledge/manage-microsimulations?hsLang=en#learnspace-for-single-player-microsimulations) - [Deploying Microsimulations](https://help.iluminr.io/knowledge/manage-microsimulations?hsLang=en#deploying-microsimulations) - [Microsimulation Insights (reporting)](https://help.iluminr.io/knowledge/manage-microsimulations?hsLang=en#microsimulation-insights-reporting) - [Participate in Microsimulations](https://help.iluminr.io/knowledge/participate-in-microsimulations?hsLang=en#main-content) - [Participate in Single Player Microsimulations](https://help.iluminr.io/knowledge/participate-in-microsimulations?hsLang=en#participate-in-single-player-microsimulations) - [Participate in Multiplayer Microsimulations](https://help.iluminr.io/knowledge/participate-in-microsimulations?hsLang=en#participate-in-multiplayer-microsimulations) [![Chill listening crop-3](https://help.iluminr.io/hs-fs/hubfs/iluminr_logo.png?width=111&height=24&name=iluminr_logo.png "Chill listening crop-3")](https://iluminr.io?hsLang=en) [iluminr](https://iluminr.io/?hsLang=en) - [Submit a Support Ticket](https://iluminr.io/resource-centre/support-ticket/?hsLang=en) - [Terms of Use](https://iluminr.io/terms-of-use/?hsLang=en) - [Privacy Policy](https://iluminr.io/privacy-policy/?hsLang=en) Copyright © 2025, iluminr