---
title: 3. People Management - Users
description: The third phase of managing people in iluminr is to create Users.
---

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1. [Knowledge base](https://help.iluminr.io/knowledge?hsLang=en)
2. [iluminr for Admin Users](https://help.iluminr.io/knowledge/iluminr-for-admin-users?hsLang=en)
3. [People and Permission Management](https://help.iluminr.io/knowledge/iluminr-for-admin-users?hsLang=en#people-and-permission-management)

# 3. People Management - Users

## The third phase of managing people in iluminr is to create Users.

 

  [![](https://help.iluminr.io/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio443355408dda511c40c3c4578f0d9d3bciluminr+People+Management-1.png)](https://downloads.intercomcdn.com/i/o/443355408/dda511c40c3c4578f0d9d3bc/iluminr+People+Management.png)

Everything you need to know about **Users** in iluminr, including:

- [What is a User?](https://help.iluminr.io/knowledge/people-management-users#PeopleMgt-Whatisauser)
- [What is the difference between a User and an Administrator?](https://help.iluminr.io/knowledge/people-management-users#PeopleMgt-differenceuserandadmin)
- [What status options are available for Users?](https://help.iluminr.io/knowledge/people-management-users#statusOfUser)
- [How do I create a new User?](https://help.iluminr.io/knowledge/how-do-i-create-a-new-user-iluminr-help-center?hsLang=en)
- [How do I change a User's permissions?](https://help.iluminr.io/knowledge/how-do-i-change-a-users-permissions?hsLang=en)
- [How many Users and Admins can I have?](https://help.iluminr.io/knowledge/people-management-users#peoplemgt-howmanyuserscanihave)
- [How do I see how many Users are available?](https://help.iluminr.io/knowledge/people-management-users#peoplemgt-howmanyusersavailable)<https://help.iluminr.io/knowledge/people-management-users#h_7527af3231>

### What is a User?

A User is a person who is linked to and can access your organization's iluminr account. *Learn more at [How do I create a new User?](https://5853449.hs-sites.com/knowledge/how-do-i-create-a-new-user-iluminr-help-center?hsLang=en)*

### What is the difference between a User and an Administrator?

**Users** can create and manage events, send communications, complete incident and impact assessments, manage information and tasks, share dashboards and close events. *Learn more at [How do I change a User's permissions?](https://5853449.hs-sites.com/knowledge/how-do-i-change-a-users-permissions-iluminr-help-center?hsLang=en).*

**Administrators** have access to the client administration area and can manage users and make changes to your iluminr setup. *Learn more at [How do I create an Administrator User?](https://help.catalysttech.co/en/articles/5401549-how-do-i-create-an-administrator-user).*

### What status options are available for Users?

Any User on iluminr can have a number of statuses attached to their profile:

- non-active;
- iluminr User; *and/or*
- iluminr Administrator.

### How many Users and Admins can I have?

Most instances will have a limited number of active user licenses available. You can have as many non-active Users as you like. *Learn more at [How do I see how many Users are available?](https://help.iluminr.io/knowledge/people-management-users#h_7527af3231)*

### How do I see how many Users are available?

Most instances will have a limited number of active user licenses available. You can identify the number of licenses allocated and still available by:

1. Visit [https://login.catalysttech.co](https://login.catalysttech.co/)
2. Log in with your iluminr credentials.
3. In the vertical menu, click **Settings,** *followed by* **General**.
   
   ![](https://help.iluminr.io/hs-fs/hubfs/image-png-Mar-24-2025-10-08-12-8790-PM.png?width=670&height=493&name=image-png-Mar-24-2025-10-08-12-8790-PM.png)
4. On the left-hand side, select **iluminr Users**.
5. On the right side of the screen, the number of User Licenses and the number of User Licenses currently allocated are displayed.
   
   ![](https://help.iluminr.io/hs-fs/hubfs/image-png-Apr-17-2026-05-14-51-1813-AM.png?width=1825&height=658&name=image-png-Apr-17-2026-05-14-51-1813-AM.png)

**Need more assistance?** [Submit a support ticket](https://iluminr.io/resource-centre/support-ticket/?hsLang=en)

- [iluminr for Response and Communications](https://help.iluminr.io/knowledge/iluminr-for-response-and-communications?hsLang=en#main-content)

    - [Get Started with Using iluminr](https://help.iluminr.io/knowledge/iluminr-for-response-and-communications?hsLang=en#get-started-with-using-iluminr)
    - [Communications](https://help.iluminr.io/knowledge/iluminr-for-response-and-communications?hsLang=en#communications)
    - [Critical Event Management](https://help.iluminr.io/knowledge/iluminr-for-response-and-communications?hsLang=en#critical-event-management)
    - [Training Options](https://help.iluminr.io/knowledge/iluminr-for-response-and-communications?hsLang=en#training-options)
- [iluminr for Admin Users](https://help.iluminr.io/knowledge/iluminr-for-admin-users?hsLang=en#main-content)

    - [Get started with managing iluminr](https://help.iluminr.io/knowledge/iluminr-for-admin-users?hsLang=en#get-started-with-managing-iluminr)
    - [Integrations](https://help.iluminr.io/knowledge/iluminr-for-admin-users?hsLang=en#integrations)
    - [People and Permission Management](https://help.iluminr.io/knowledge/iluminr-for-admin-users?hsLang=en#people-and-permission-management)
    - [Event Room Management](https://help.iluminr.io/knowledge/iluminr-for-admin-users?hsLang=en#event-room-management)
    - [Alert Automations](https://help.iluminr.io/knowledge/iluminr-for-admin-users?hsLang=en#alert-automations)
- [Troubleshooting](https://help.iluminr.io/knowledge/troubleshooting?hsLang=en)
- [Manage Microsimulations](https://help.iluminr.io/knowledge/manage-microsimulations?hsLang=en#main-content)

    - [START HERE](https://help.iluminr.io/knowledge/manage-microsimulations?hsLang=en#start-here)
    - [Multiplayer Content Management](https://help.iluminr.io/knowledge/manage-microsimulations?hsLang=en#multiplayer-content-management)
    - [Single Player Content Management](https://help.iluminr.io/knowledge/manage-microsimulations?hsLang=en#single-player-content-management)
    - [Learnspace for Single Player Microsimulations](https://help.iluminr.io/knowledge/manage-microsimulations?hsLang=en#learnspace-for-single-player-microsimulations)
    - [Deploying Microsimulations](https://help.iluminr.io/knowledge/manage-microsimulations?hsLang=en#deploying-microsimulations)
    - [Microsimulation Insights (reporting)](https://help.iluminr.io/knowledge/manage-microsimulations?hsLang=en#microsimulation-insights-reporting)
- [Participate in Microsimulations](https://help.iluminr.io/knowledge/participate-in-microsimulations?hsLang=en#main-content)

    - [Participate in Single Player Microsimulations](https://help.iluminr.io/knowledge/participate-in-microsimulations?hsLang=en#participate-in-single-player-microsimulations)
    - [Participate in Multiplayer Microsimulations](https://help.iluminr.io/knowledge/participate-in-microsimulations?hsLang=en#participate-in-multiplayer-microsimulations)

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